SupportCrewe (a DBA of Crewe Services Inc.) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or submitting your information through our forms, you agree to the terms of this policy.
This policy is designed to support transparency for users interacting with SupportCrewe’s business process outsourcing (BPO) services for contractors, including appointment scheduling, project quotes, CRM support, and communication management through SMS, email, and phone calls.
We may collect personal information from you in several ways, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Service inquiry details
- Project information
- Communication preferences
We also collect data through cookies, analytics tools, and third-party integrations to improve website performance and user experience.
We use your information to:
- Respond to your inquiries or service requests
- Send updates about your project or service appointments
- Deliver promotional or informational content
- Improve our website and customer experience
- Comply with legal or regulatory obligations
By checking the Consent to Communicate box on our Contact Us page, you agree to receive communications via:
- Email (e.g., project updates, newsletters, quotes)
- SMS (e.g., appointment confirmations, urgent service alerts)
- Phone calls (e.g., follow-ups or urgent service issues)
You can opt out at any time by:
- Replying STOP to an SMS
- Clicking unsubscribe in an email
- Contacting us directly at support@supportcrewe.com or +1 (888) 735-2250
Standard messaging and data rates may apply for SMS communications.
We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method is 100% secure.
We do not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes. Information may be shared with:
- Our contractors and service partners (only for the purpose of fulfilling your request)
- Third-party providers involved in CRM, marketing, or website infrastructure
- Government or regulatory bodies when legally required
Our website uses cookies and similar tracking tools to:
- Enhance your browsing experience
- Analyze user traffic and site interactions
- Improve content and service offerings
You can disable cookies in your browser settings, though doing so may affect functionality.
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, or reporting requirements
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, or reporting requirements
You have the right to:
- Access and review your personal data
- Correct inaccuracies in your information
- Request deletion of your data (subject to exceptions)
To make a request, contact us at support@supportcrewe.com.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our site and services constitutes acceptance of those changes.