Project Management for Contractors | Seamless Execution After the Sale
When the Lead Becomes a Job, We Bring It to Life
Once your lead is won, the real work begins. SupportCrewe’s Project Management team steps in to coordinate every step of the job—from scheduling to field service, material handling, and client updates.
We power this process through Odoo Field Service and integrated Odoo apps, enabling streamlined workflows, automated recordkeeping, and real-time collaboration between field teams and office staff.
Want to understand the power of Odoo Field Service? Check out this independent guide on managing field service projects in Odoo to see how it enhances contractor workflows and team collaboration.
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Key Services We Provide
📅 Job Scheduling & Active Job Oversight
Set up and assign jobs in Odoo Field Service
Coordinate schedules across crews, subcontractors, and clients
Manage task timelines and technician calendars
🧰 Materials, Products & Inventory
Add tools, labor, and materials to change orders
Track inventory and ensure jobsite delivery
Maintain product records in Odoo for accurate costing
📑 Work Order Management
Upload field reports and digital documentation
Record checklists, signatures, and photos
Track daily activity logs for accountability
💬 Client & Contractor Communication
Confirm appointments and follow-ups
Relay real-time updates via the Client Support Specialist
Conduct post-job surveys using Odoo Survey
📦 Invoicing Integration
Push service details into Odoo Invoicing
Ensure accurate time/material billing
Manage quotes, change orders, and invoicing directly within Odoo Field Service, including client approvals and adjustments
⭐ Post-Job Review Management
After every completed job, we trigger an Odoo Survey to request a client review.
1–3 stars: Routed to Helpdesk for follow-up
4–5 stars: Prompt public review requests
Why Choose SupportCrewe for Project Management?
At SupportCrewe, we understand the complexities of project management and the challenges contractors face. That’s why we provide a streamlined, efficient approach that keeps your projects on track and your clients satisfied.
Who Manages the Process?
Client Support Specialist
- Main contact for the client
- Manages scheduling, reminders, and updates
- Oversees expectations throughout the project
Active Jobs Coordinator
- Manages internal workflows
- Oversees timelines, assignments, and job progress
- Flags issues and keeps your team in sync
Why Review Management Matters
Your online reputation can make or break a contractor’s business. Our review strategy ensures:
- Negative feedback gets addressed privately through Helpdesk
- Positive feedback is promoted on review platforms like Google or Yelp
- Every response is recorded in the job file for trend tracking and service quality insights
Let Us Help with Job Management
Enhances client satisfaction with clear communication.
For small property contractors, maintaining clear and consistent communication with clients is key to delivering a great experience and building lasting relationships. When clients are kept in the loop, their expectations are managed, trust is built, and potential issues can be addressed before they become problems.
SupportCrewe helps contractors enhance client satisfaction by providing tools that ensure clear, transparent, and timely communication throughout the life of the project.
🔗 Connected to the Full SupportCrewe Ecosystem
Our Project Management service integrates seamlessly with:
- Admin Support for documentation, SOPs, and compliance
- Customer Service for Lead Management, Estimations and Bids
- Marketing Support for branded email follow-ups, content, and client communication
Our Services
🧲 Why Contractors Choose SupportCrewe
- End-to-end job tracking inside Odoo
- Real-time updates and clear roles
- Clean documentation and change order control
- Fully integrated with marketing, CRM, and admin teams
- Designed specifically for contractors using Odoo
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❓ Frequently Asked Questions (FAQ)
Yes — we coordinate schedules and job assignments using Odoo tools.
Our Client Support Specialist updates all involved parties, and it’s logged in Odoo Field Service.
Project Management handles the job execution side. Admin Support focuses on documentation and compliance for the entire business.
Yes, directly in Odoo Field Service. We manage approvals and updates without delay.
Everything: time logs, materials, photos, checklists, field notes — all linked to the job.
The Client Support Specialist for Active Jobs manages all job-specific insurance documentation, including COI requests and workers’ compensation or exemption tracking.
Through automated surveys filtered by star rating. Bad reviews go to support, good ones get pushed to public platforms.